ABOUT US

Bilby Community Care

Bilby Community Care is a non profit organisation and a registered charity with PBI and DGR status and we are an organisation that is Indigenous managed and registered at ACNC as an Indigenous organisation.

Bilby Community Care provides a range of NDIS services. We aim to make a difference in the lives of those people with disability. The goal is to make each of our participant’s lives easier, fairer and more involved by participating within their own communities.

Bilby Community Care is a company that was established with the sole aim of offering disability services that put the participant as a priority in creating opportunities promoting independence and progression in a safe and non-discriminative environment.

Bilby Community Care also has a Management Agreement to operate a Registered Training Organisation, The International College, RTO Code 41211, in which we will be contextualising training for NDIS clients and the greater community E.G. Applied First Aide, CPR

Our Client Focus

Bilby Community Care will be providing a diversity of services, education, training and employment programs to the following marginalised client groups as well as the general public:

  • NDIS
  • Indigenous
  • People from a culturally and linguistically diverse background (CALD)
  • Youth at risk
  • People returning to the workforce

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Our Values

Our values are centred around our staff, participants and their families or guardians.

  • Respect We respect people’s decisions, opinions and views.
  • Honesty We are trustworthy and tell the truth to keep our promise to you.
  • Privacy and Confidentiality This is of utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.
  • Development and Improvement We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.
  • Safe and Harmonious working environment We offer a workplace that provides support, guidance and acceptance to staff and participants.
  • Passion< /b>We have a passion to our work ethics. Every member of staff is passionate about his work and takes the participant as part of the family.

Vision Statement

To excel as a community disability services provider.

Mission

To provide high quality and effective disability services, where every person we care for matters.